Data centre contamination specialists.

General cleaning equipment uses synthetic filters that capture particles down to around 2.5 microns. Data centre contamination includes particles as small as 0.3 microns. Standard vacuum cleaners also recirculate what they capture back into the air. HEPA-filtered specialist vacuums capture 99.97% of particles at the 0.3 micron threshold, the standard required for electronic environments.

A minimum of twice per year for most operational environments, more frequently in facilities with high traffic, nearby construction, or elevated ambient dust. We assess each facility individually and recommend a maintenance schedule based on the contamination load we find during the initial assessment.

Yes. We are trained and equipped to work in live data centre environments. We use antistatic equipment and procedures throughout. For certain cleaning tasks, individual components may need to be powered down temporarily. This is agreed in the protocol stage before any work begins. VESDA suppression systems are always isolated before work starts.

Zinc whiskers are microscopic crystalline structures that grow spontaneously from electroplated zinc surfaces, typically raised access floor tiles and structural components installed before 1995. They break off as invisible particles that float through data centre airflow, land on circuit boards, and cause intermittent short circuits. They are frequently diagnosed incorrectly as software or hardware faults before the contamination source is identified. We are specialists in zinc whisker identification and remediation.

The job is not considered complete until an authorised representative from your organisation performs a physical inspection of the agreed works and signs off the job sheet. If you are not satisfied with any aspect of the work, we address it before we leave. This gives you documented evidence that the facility was cleaned to the agreed standard, which matters for audits, insurance, and operational records.

Our clients include government departments, financial and insurance institutions, law firms, telecommunications companies, electricity providers, mining organisations, hospitals and healthcare facilities, and major IT companies. Any organisation operating a data centre or critical communications room is a potential client, the requirement for specialist decontamination exists across all sectors.

Contact us directly by phone or email. We work on a scheduled basis, with regular on-site visits to Brisbane each year for institutional and government clients. For new clients, we typically start with a site assessment to understand the scope before providing a quote. Early engagement means we can plan your work into the next available visit. Contact us at info@prioritydataservices.com.au or 0411 778 952.

Yes. Every job produces a documented job sheet that is signed off by your authorised representative on completion. This provides a formal record of what was inspected, what was found, and what work was performed. This documentation is relevant for compliance, asset maintenance records, insurance purposes, and internal audit requirements.

We use HEPA-filtered vacuums rated to capture particles at 0.3 microns, antistatic brushes and cloths, and ESD-safe (electrostatic discharge safe) tools throughout. None of our cleaning processes introduce moisture or solvents into live electronic environments. Standard janitorial equipment, even commercial-grade, is not appropriate for data centre use and we do not use it.

Yes, directly. Particulate contamination restricts airflow through server inlets, causing thermal throttling and accelerated component failure. Conductive particles such as zinc whiskers can bridge circuit board contacts and cause intermittent short circuits that are difficult to diagnose. In extreme cases, contamination causes outright hardware failure. Preventative decontamination on a regular schedule is substantially less expensive than unplanned downtime or emergency hardware replacement.

We also perform commercial kitchen remediation for food service establishments shut down by health inspectors. When a venue faces severe violations such as pest infestation, heavy grease accumulation, or pathogen contamination, reopening requires biohazard-grade remediation, not a standard clean. We handle industrial degreasing of hoods, ducts, and line equipment; surface sanitisation to commercial food-safety standards; and full before-and-after documentation for the re-inspection file. High-value branches and franchises receive priority scheduling outside standard hours to minimise downtime.