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Our Approach · Brisbane, QLD

Equipment & products we use.

The quality of the clean is determined by the equipment and products used. Using the wrong products in a data centre environment damages equipment, redistributes contamination, and creates ESD risk. Here is what we use and why.

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Why the right tools matter

General-purpose cleaning equipment and products are not suitable for data centre environments or electronic equipment. Compressed air redistributes contamination. Solvent-based products damage plastics and anti-glare coatings. Vacuum cleaners without HEPA filters exhaust fine particles back into the room. Static-generating cloths and tools create ESD risk that can damage sensitive components.

Every item of equipment and every product used by Priority Data Services is selected specifically for use in environments containing sensitive electronic equipment. Nothing we introduce to a data centre or equipment room creates additional risk to the assets within it.

Priority Data Services, Brisbane, QLD

The equipment and products

What we use, and why each item was chosen for this specific application.

01

PacVac Superpro
Micron 700

The PacVac Superpro Micron 700 is a four-stage HEPA vacuum designed for chemical laboratories, high-tech laboratories, hazardous particulate situations such as asbestos abatement, and infection-control hospital wards. It captures 99.995% of particles at 0.3 micron. This is the same standard required to safely remove zinc whiskers and other fine contamination from data centre environments without exhausting particles back into the room.

99.995% particle capture
02

Antistatic
Microfibre

Microfibre cloths, mop pads, and wands attract and trap particles rather than redistributing them. Studies show microfibre reduces surface bacteria by 99%, compared to 33% for conventional cleaning materials. We use different coloured microfibre for different surfaces and equipment types to prevent cross-contamination. Microfibre is machine-washable and reused rather than disposed of, reducing waste on every job.

99% bacteria reduction
03

Antistatic
Cleaning Solution

Antistatic cleaner eliminates static charge on treated surfaces and reduces the rate at which dust and fine particles are attracted back to those surfaces after cleaning. Using standard cleaning products in a data centre environment generates static charge on plastic surfaces that actively attracts the contamination you are trying to remove. Antistatic solution breaks this cycle.

Reduces re-contamination
04

ESD Protection
Equipment

ESD wrist straps, foot straps, antistatic mats, and ESD-safe containers are used during all internal equipment decontamination work. Electrostatic discharge is an invisible risk to sensitive electronic components. Our technicians are trained in ESD protocols and follow them consistently throughout any work involving open equipment or handling of electronic assemblies.

ESD-safe throughout
05

Contamination
Control Products

Sticky mats at facility entry points capture contamination from footwear before it is tracked into clean areas. We deploy sticky mats as part of our setup for data centre decontamination work, and we can provide sticky mat stations as a permanent contamination control measure for facilities that want to reduce ongoing ingress. Shoe covers and personal protective equipment complete the contamination control picture.

Ingress prevention

The tools of the trade

What goes into the van and into the data centre on every job.

PacVac Superpro Micron 700 four-stage HEPA vacuum used for data centre cleaning
01 PacVac Micron 700. 99.995% HEPA.
Suction cup lifter for safely moving floor tiles during subfloor access
02 Suction cup tile lifter
Microfibre wand for reaching into rack spaces and equipment
03 Microfibre wand for rack access
Sticky mat contamination control deployed at data centre entry point
04 Sticky mat at facility entry
Microfibre cleaning pad for large surface decontamination
05 Microfibre pads for large surfaces
Antistatic microfibre cloths used for electronic equipment cleaning
06 Antistatic microfibre cloths
Antistatic cleaning solution bottle used on electronic equipment surfaces
07 Antistatic cleaning solution

Frequently asked questions

What is a HEPA filter and why does it matter in a data centre?

HEPA stands for High Efficiency Particulate Air. A true HEPA filter captures 99.97% of particles at 0.3 microns, which is the most penetrating particle size. The PacVac Superpro Micron 700 we use is rated at 99.995% at 0.3 microns, which exceeds the standard. This matters in a data centre because if you vacuum contamination and your vacuum does not have a HEPA filter, it exhausts those particles back into the room. Standard vacuum cleaners do this. You are moving contamination, not removing it.

Can you supply sticky mats for permanent installation?

Yes. We can supply and install sticky mat stations at data centre and communications room entry points as a permanent contamination reduction measure. Sticky mats are one of the most cost-effective contamination control products available and should be in place at every facility entry point where footwear contamination is a concern.

Why use microfibre instead of regular cloths?

Microfibre has a much higher surface area than conventional cleaning materials, which means it traps particles rather than pushing them around. It also generates much lower static charge than synthetic conventional cloths, which is important in environments containing sensitive electronics. The 99% vs 33% bacteria reduction comparison is well-documented and is why microfibre is the material of choice in healthcare, laboratory, and technology environments.

Do you use any compressed air in your process?

No. Compressed air redistribution of contamination is a standard problem in data centres where in-house staff attempt maintenance cleaning. Compressed air removes contamination from one surface and blows it onto adjacent surfaces, into the ambient air, and into the cooling airflow of equipment. We use HEPA vacuuming and microfibre exclusively. Contamination is captured and removed, not moved.

Can I purchase the products you use for in-house maintenance between visits?

Yes. We can advise on appropriate products for your in-house maintenance team to use between professional visits. This is actually encouraged, because maintaining basic standards between professional decontaminations reduces the contamination load that accumulates and makes each professional visit more effective. Contact us to discuss what is appropriate for your facility.

Questions about our process or products?

Talk to Us Directly

If you have questions about the equipment or products we use, or whether a particular cleaning approach is appropriate for your facility, call us. We are happy to discuss your specific situation before you commit to anything.

Call: 0411 778 952