Services / Data Centre Decontamination
Your data centre is the most critical component of your business. Contamination is the most preventable cause of unplanned downtime. We use HEPA-grade equipment and antistatic procedures, and we do not leave until your representative signs the job sheet.
General cleaning contractors use synthetic filters that capture particles down to around 2.5 microns. They recirculate what they cannot capture back into the air. In a data centre, this redistributes contamination through your airflow system and onto your equipment. The facility looks clean. The contamination has moved.
HEPA-filtered specialist vacuums capture 99.97% of particles at the 0.3 micron threshold, which is the standard required for electronic environments. Our staff use antistatic equipment and follow procedures designed for live critical environments. No soapy water. No general contractors.
Our main goal is to minimise risk and unplanned outages. The lack of a scheduled maintenance program leads to equipment failure and loss of critical data and services. We work with you to create a tailor-made maintenance program suited to your facility's contamination profile and operational requirements.
Priority Data Services, Brisbane, QLD
Four steps. Every job. No shortcuts.
On-site contamination audit. We inspect the facility, identify contamination sources, and document the full scope before a single piece of equipment is touched.
Tailored cleaning plan. VESDA suppression systems are isolated, airflow is mapped, and every procedure is agreed with your team in writing before work begins.
HEPA-grade decontamination using antistatic equipment only. Subfloor voids, raised floor tiles, equipment inlets, and overhead cable trays are all addressed systematically. All contamination is contained, not redistributed.
The job is not complete until your authorised representative inspects the finished work and signs the job sheet. You are satisfied, or we are not done.
Every area of the facility that accumulates contamination, not just the surfaces you can see.
The subfloor void is the primary contamination reservoir in most data centres. Dust, debris, and zinc whisker particles accumulate undisturbed for years and are then drawn up through floor tiles into equipment by cooling airflow. This is where we start.
Primary sourceServer and rack equipment inlets are decontaminated without powering down the facility wherever possible. Where individual components require isolation, this is agreed in the protocol stage and scheduled to minimise operational impact.
Live environment safeComputer Room Air Conditioning units are cleaned internally including belts, coils, and filter housings. Contaminated CRAC units are a secondary contamination source that continuously reintroduces particles to the room.
Airflow integrityCable trays above raised floors and in ceiling voids accumulate fibres and particulates that fall or are drawn into equipment below. Overhead contamination is addressed as part of every comprehensive decontamination engagement.
Above and belowScheduled or reactive
We work around your operational requirements. Contact us to discuss your facility, establish a maintenance schedule, or arrange a one-off decontamination engagement.